Workd gives everyone on your team an AI agent they talk to in their own language. It knows every customer and does the work, from the first phone call to the final delivery.
Every one of those moments costs you time and a little goodwill, and your competitor is happy to take both.
Everything your team does, by voice or by hand, in one platform built for distributors.
Your team asks Workd the way they'd ask a colleague: what's late, what they paid last time, what we promised. Workd answers in seconds, from their phone, using your ERP, your CRM and every past visit.
Workd's phone agents speak about 80 languages. They pick up the caller's language from the first sentence and switch if the phone changes hands, and your team gets the summary in English.
Workd answers on the first ring. It takes orders, checks order status, takes payment on open invoices and hands the call to the right person when it should. Every call is summarized and logged.
Get a DemoToday's calls
Answered on the first ring
| Time | Caller | What happened |
|---|---|---|
| 9:42 PM | Ramos Plumbing | Order placed · $1,284 |
| 3:51 PM | Lakeview Electric | Paid invoice 30871 |
| 2:07 PM | Nguyen HVAC | Stock check |
| 1:30 PM | Summit Builders | Transferred to Dana |
Ask for the week's plan, and Workd builds it around who's due for a visit. The territory map shows every account around each branch, including the ones nobody has called yet.
On the way out, your rep says what happened. Workd logs the visit, sets the follow-ups and updates the opportunity, and anything it got wrong comes back with one tap.
Build a quote by voice or by hand at each customer's contract prices, see the margin before it goes, and send it before the call ends.
Henderson Mechanical
Quote Q-80412 · Contract pricing: Mechanical tier B
| Item | Qty | Total |
|---|---|---|
| 3/4" copper 90° elbow, case of 50 | 40 | $1,544.00 |
| 1" PEX-A tubing, 100 ft coil | 2 | $236.50 |
| 1/2" brass ball valve, lead free | 24 | $236.40 |
Customers keep emailing their POs. Workd reads each one, matches every line to your items and leaves a draft order for your team to check and submit.
Get a DemoDraft order 55188
From purchasing@summitbuilders.example · PO 22-0917.pdf
| Item | Qty |
|---|---|
| 2" black iron tee | 30 |
| 2" black iron 90° | 45 |
| 2" x 21 ft Sch 40 pipe | 18 |
| Pipe dope, 8 oz | 12 |
Every customer gets a store with their pricing, their order history and one-tap reorders. Run a sale once, and your store and your reps both know about it.
Welcome back, Henderson Mechanical
Your prices are shown
When a customer calls in the middle of an order, your team sees the cart as they shop and adds what they're missing. The customer watches it change on their own screen.
Mike's cart, live
Henderson Mechanical · you're on the phone together
| Item | Qty | Price |
|---|---|---|
| 1" PEX-A tubing, 100 ft | 4 | $118.25 |
| PEX crimp ring, 1", bag of 100 | 2 | $35.70 |
| PEX crimp tool, 1/2" to 1" | 1 | $212.00 |
Routes go out to each driver's phone. Every stop is checked off, signed for and photographed, and the office sees the day as it happens.
For pharmaceutical and medical distributors, Workd tracks every customer's licenses and holds an order before it ships to someone whose license has expired.
Licenses on file
| License | Expires | Status |
|---|---|---|
| State pharmacy | 10/14/26 | Expired |
| DEA registration | 3/31/28 | Current |
| State controlled substance | 12/1/26 | Expires soon |
Drag in the reports that matter to you: sales by rep, orders, routes, calls and more. Every number comes live from your systems, and everyone on the team can build their own view.
We spent twenty years inside distributors watching good people lose hours to screens, hold music and phone tag. We built Workd so everyone on the team can just ask.
Distributors from $5M to over $1B run on Workd
Workd writes every visit and call into the systems you already run.
"We were using another CRM, and we were limited in what we could give our reps. No live inventory, different platforms, different spreadsheets. Bringing in Workd fixed that basically overnight."
"The investment was a little steeper than I expected. The cheaper systems we'd used before weren't nearly as good. Workd has been well worth it, and we wouldn't change a thing."
See your team's real questions answered by voice in about thirty minutes, and find out whether Workd fits.
We connect Workd to the ERP you already run. Nothing gets ripped out, and you're live in two to four weeks.
Your reps, your counter, your inside team and your drivers start talking to Workd on day one.
At Workd, we know you want to be the distributor whose people always have the answer. To do that, everyone on your team needs what the company knows the moment a customer asks. The problem is that most distributors run on systems people have to type into, so the work waits on keyboards and what the company knows stays in people's heads. We believe the people who keep your customers happy deserve better than three screens and a phone call to the branch. We spent twenty years inside distributors, and we know how it feels to watch good people lose the day to lookups. That's why we built Workd, which gives everyone on your team an AI agent they just talk to, in their own language, that knows your business and does the work. Here's how it works: get a demo, we connect Workd to the ERP you already run, and your team starts talking to it on day one. Get a demo today, so your team gets more done and every customer gets an answer the first time.
Get a DemoMost of the distributors we talk to bought a CRM that never got updated. That's the usual story, and it isn't your team's fault: every tool they've been handed asked them to sit down and type after a long day. Workd asks nothing of them except talking, the way they'd call the branch today. There are no screens to learn and no forms to fill in, so the people who never warmed to technology have nothing to warm up to. They ask a question and get an answer, in the language they think in. And if your systems feel like a mess, that's the reason nobody can find anything now. Workd connects to the ERP you already run, as it is, and nothing gets ripped out.
No. Workd works on top of the ERP you already run, and nothing gets ripped out. Most distributors are live in two to four weeks.
Workd connects to Prophet 21, Eclipse, NetSuite, Infor, SAP, Microsoft Dynamics, Acumatica, Sage, QuickBooks and more. On the demo we'll show you how it connects to yours.
Workd's phone agents speak about 80 languages, including Spanish and Mandarin, and switch mid-call if someone else picks up. Your team can use the app in their own language, and call summaries come to you in English.
No. The calls that interrupt them all day (what shipped, is it in stock, what did they pay last time) come to Workd instead, so they get time back for the customers and the work that need them.
The answers come from your own ERP and CRM, live. Workd answers from what your systems actually say about each customer.
Workd uses enterprise-grade encryption, role-based access controls and audit logging across every action. Each person's agent can only do what their role allows. Your data stays yours, and we don't use customer data to train AI models.
Distributors from $5M to over $1B run their sales, orders, and deliveries on Workd.